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Your tb699 account connects directly to bKash, Nagad and Rocket — so you can move money in or out without switching to a separate payment app. Every deposit, withdrawal and account check happens inside your signed-in area, where the fields and limits shown are the ones that apply to your account.
When you want to add funds, open the deposit counter inside your signed-in account area. The counter lists every payment route available to your account — bKash, Nagad and Rocket appear there by default for Bangladesh. Choose the wallet that matches your registered mobile number, enter the amount shown within the displayed range, and confirm the transfer from your wallet app.
Log in and navigate to the banking section of your account. The deposit counter is listed there alongside your current balance.
Select bKash, Nagad or Rocket from the available options. The route shown matches what is configured for your account region.
Type the amount within the minimum and maximum range displayed on screen. Do not enter a figure outside those limits or the transaction will not proceed.
Approve the transfer in your wallet app, then return to your tb699 account. Your updated balance appears in the account summary once the transfer is confirmed.
Withdrawals follow a similar path to deposits, but you initiate them from the withdrawal section of your account rather than the deposit counter. Before submitting a withdrawal, check that the wallet details saved in your account match the wallet you intend to receive the funds — mismatched details are the most common reason a withdrawal is held for review.
Inside your signed-in account, open the banking area and select the withdrawal option. Your available balance is shown before you enter an amount.
Choose bKash, Nagad or Rocket. Confirm the wallet number saved in your account matches the one you want to receive the funds.
Type the withdrawal amount within the displayed range. Complete any on-screen verification step before submitting — this step protects your account.
After submitting, the withdrawal appears in your account history with a status label. Check there before reaching out to support for an update.
Your tb699 account may prompt you to complete an identity check at certain points — typically before a first withdrawal or when account activity triggers a review. The fields and documents requested are shown directly in your account area; we only ask for what is displayed there, and the instructions on screen explain each step.
Any pending verification request appears as a prompt inside your signed-in account. The fields shown there are the ones that apply to your current account stage.
Each verification step includes instructions. Read them before uploading anything — submitting the wrong document type can delay the review.
Upload the documents or details shown in the form. Do not add extra files or information that was not asked for, as this can slow the process.
After submitting, the verification status updates in your account area. If the status has not changed after a reasonable period, contact support through the route shown in your account.
Your tb699 account supports the local payment rails that Bangladesh account holders use most. The routes available to your account are shown in the banking section when you are signed in — availability depends on your account region and local eligibility.
Deposit and withdraw directly through your bKash mobile wallet. The bKash option appears in the deposit and withdrawal counter for eligible accounts.
Use your Nagad wallet to move funds in or out of your tb699 account. Nagad is listed alongside bKash in the banking section of your signed-in account.
Rocket is available as a local payment route for eligible Bangladesh accounts. Select it from the payment options shown in your account banking area.
Bank transfer is listed as an option in the banking section for accounts where it is available. Check the fields shown in your account for the details required.
Every deposit and withdrawal processed through your tb699 account generates a record in your account history. When you need to reconcile a wallet transaction with your account balance, the reference details in both places are what you match. Keep a note of the reference number shown in your wallet app at the time of the transaction — this is the detail our support team uses if a transaction needs to be traced.
Every transaction in your tb699 account history carries a reference number. Note the matching reference shown in your bKash, Nagad or Rocket app at the time of transfer — these two numbers are what link the wallet record to your account record.
Each transaction in your account history shows a status: pending, completed or under review. Check the label before contacting support — most routine transfers show a completed status once the wallet provider confirms the transfer.
Your full transaction history is available inside your signed-in account under the banking or history tab. Filter by date or transaction type to find a specific deposit or withdrawal quickly.
Save the confirmation screen or notification from your wallet app for each transaction. If a deposit does not appear in your account balance, this confirmation is the evidence the support team needs to investigate.
Your account security and the integrity of every transaction are things we take seriously. The steps below describe the safeguards in place and what you can do on your side to keep your account protected. If you ever have a concern about a transaction or your account access, the support route inside your signed-in account is the direct path to the team that can help.
Always access your account through the tb699 address. Bookmark it directly rather than following links in messages. A mismatched domain is the clearest sign that a page is not ours — do not enter your login details anywhere else.
Account verification steps exist to confirm that withdrawals go to the right person. Complete any verification prompt shown in your account area promptly — an unverified account may have withdrawal access restricted until the check is done.
The wallet number registered to your tb699 account should be one you own and control. We route payouts to the wallet on file, so keeping that detail current protects your funds. Update it through your account settings if your number changes.
If you notice a transaction you did not make or cannot access your account, use the support contact shown inside your signed-in account area. Do not share your login details with anyone claiming to offer account help outside that route.
These are the questions we hear most often about deposits, withdrawals and account banking on tb699. If your question is not covered here, the support route in your signed-in account area is the right place to ask.
Log in, open the banking section and select the deposit counter. Choose bKash from the listed options, enter an amount within the range shown, and approve the transfer in your bKash app. Your balance updates once the transfer is confirmed on our end.
Withdrawals are available through bKash, Nagad and Rocket for eligible Bangladesh accounts. The options shown in your withdrawal section are the ones configured for your account. Bank transfer may also appear depending on your account status.
Check your account transaction history first — the status label there shows whether the deposit is pending or completed. If it shows no record at all, note the reference number from your wallet app and contact support through your account area.
The minimum and maximum amounts for each transaction are displayed in the deposit and withdrawal counter when you are signed in. These figures apply to your account specifically — we do not publish a single fixed amount that applies to all accounts.
A withdrawal moves to under-review status when an account check is triggered — this can happen if wallet details do not match account records or a verification step is outstanding. Check your account area for any pending prompt and complete it to move the review forward.
Wallet details can be updated through your account settings. Make the change before submitting a withdrawal — payouts go to the wallet number on file at the time of the request, so an outdated number can delay or misdirect your funds.